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Issues we have encountered:
Faulty fridge,
Landlord visits without tenants being informed,
Boiler broke three times,
Letting agent breached terms of contract; the contract states that the landlord will pay £40 a month per tenant towards electric. However, we tenants have not seen any of this money and have consequently had to pay £30 each per month off our own backs. The second breach to the contract was that one tenant had to be moved due to a mould infestation. The contract states that the tenants will not have to pay rent if the house is in a state unacceptable for living; the tenant in questions is still being asked to pay full rent.
Mould in several rooms; advice given to tenants was to wipe it down with 50/50 bleach solution,
We weren't given notice that another tenant would be moving in,
One tenant was moved into another of black pears houses due to mould and was told he would be moved back in after a month following contractor work to his room. It has been almost 2 months and he hasn't been moved back and has still been asked to pay full rent for the room he was moved out of.
Last night (6/03/2018), the house he was moved into (another black pear property) experience an electrical fault when the fuse box caught on fire to the extent that the tenants had to be evacuated. It should be noted that the property did not contain any CO2 based extinguishers, only water based ones (not good for electrical fires), therefore tenants did not even have a way to protect themselves and fatalities could have occurred.
Moreover, the landlord visits the property without the tenants being given 24 hours notice. The contractor work being done to the bedroom and one of the upstairs bathrooms has been left unfinished for a month now, leaving the tenants to share one shower between six. Lastly, one of the fridges in the property has begun to leak a green liquid. We clean the fridge frequently (at lease every two weeks), we have also noticed rust on the lower, front right corner. Consequently we feel it is unsafe for food storage
